Refund Policy
Date: 20 July, 2025
A legal disclaimer
At [Your Business Name], we are committed to providing high-quality services and digital products. Please read our refund policy carefully before making a purchase.
1. Digital Products (e.g., Workbooks, Downloads)
Due to the nature of digital content, all sales of downloadable products are final. Once a file has been accessed or downloaded, we cannot offer refunds, exchanges, or cancellations.
If you experience technical issues with your digital download, please contact us at [insert contact email], and we will be happy to assist.
2. Coaching Services and Appointments
We understand that life happens. If you need to reschedule a coaching session, please notify us at least 24 hours in advance.
Refunds for Coaching Services:
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No refunds are provided once a coaching session has taken place.
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If you purchase a coaching package and decide not to continue, refunds may be issued at our discretion for unused sessions, minus any administrative fees.
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Missed appointments without prior notice are not eligible for refunds or rescheduling.
3. Workshops, Challenges, or Events
Refund eligibility for events (live or virtual) will depend on the specific event terms. Unless otherwise stated:
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Cancellations at least 7 days before the event may be eligible for a partial refund.
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No refunds will be issued for cancellations within 7 days of the event start or for no-shows.
4. Unauthorized Purchases
If you believe a purchase was made fraudulently or in error, please contact us immediately at info@ucenteredcoaching.com so we can review the situation and assist accordingly.
5. Contact Us
If you have questions about this Refund Policy, please contact us at info@ucenteredcoaching.com.